Privacy Policy
Last updated: November 10, 2026
This policy explains what information Obrera collects, how we use it, who we share it with, and the choices you have. Obrera (“Obrera,” “we,” “us”) is operated by 56 Straight LLC, a Nevada limited liability company based in North Las Vegas, Nevada.
Obrera builds AI voice agents that place calls for businesses (our “clients”), such as insurance agencies. This policy covers two kinds of information: information about visitors to obrera.ai and people who contact or book time with us, and information we process on behalf of our clients when our agents make calls for them.
1. Information we collect
When you visit obrera.ai
Our website is hosted by Netlify. Like most web hosts, Netlify automatically receives standard request information when you load a page, such as your IP address, browser type, the page requested, the referring page, and the date and time. The site loads fonts from Google Fonts, which means your browser also sends a request (including your IP address) to Google.
We do not currently use analytics, advertising cookies, or tracking pixels on obrera.ai. If that changes, we will update this policy first.
When you book a call or contact us
Our “Book a call” button opens a Google Calendar appointment page. If you book a time, you give us the information the form asks for, such as your name, email address, and any phone number or notes you enter. Google processes that booking under its own terms and privacy policy. If you email us, we receive your email address and whatever you include in your message.
When you become a client
We collect business contact details (names, work email addresses, phone numbers, business name and address), billing details, and the settings and scripts you choose for your agent. Payments are handled by a payment processor; we do not store full card numbers on our own systems.
2. Calls we make for our clients
When a client uses Obrera, the client provides us with information about the people its agent will call (for example, its own customers or policyholders). This can include names, phone numbers, and details relevant to the call, such as a payment due date, a renewal date, or a missing document. When a call takes place, our systems create call recordings, transcripts, and call outcomes (for example, whether the person was reached or transferred to the client’s office).
We process this information for and on behalf of the client, under the client’s instructions, to provide the service to that client. The client decides whom to call and why, and the client is responsible for its own relationship with the people it calls, including any notices and consents its own obligations require. If you received a call from an Obrera agent on behalf of a business and have questions about your information, please contact that business directly. You can also contact us and we will pass your request to the right client.
We do not use information we process for a client to market our own services to the people that client calls, and we do not sell it.
3. How we use information
- To operate, maintain, and secure our website and services.
- To place calls, route warm transfers, and produce recordings, transcripts, and call reports for the client the call was made for.
- To schedule and hold demos and to respond to questions.
- To set up and manage client accounts, provide support, and bill for the service.
- To monitor call quality, troubleshoot problems, and improve the reliability of our agents for the client concerned.
- To honor do-not-call and opt-out requests.
- To comply with law, enforce our Terms, and protect our rights and the rights of others.
4. How we share information
We do not sell personal information. We share information only as described here:
- With the client a call was made for. Recordings, transcripts, and outcomes of a client’s calls go to that client.
- With service providers (subprocessors) that help us run the service, under obligations to protect it and use it only to provide services to us. These currently include:
- Vapi — the voice-AI platform that runs our agents’ conversations, including the speech-recognition, language-model, and voice-synthesis providers it connects to;
- Twilio — phone numbers, call delivery, and call transfers;
- Google — email, calendar booking, documents, and fonts;
- Netlify — website hosting and DNS;
- a payment processor, for client billing.
- For legal reasons, when we believe in good faith that disclosure is required by law, subpoena, or court order, or is needed to protect anyone’s safety or rights.
- In a business transfer, such as a merger, acquisition, or sale of assets, subject to this policy.
These providers may process information in the United States and, depending on the provider, in other countries.
5. How long we keep information
We keep information only as long as we need it for the purposes above:
- Client call data (call lists, recordings, transcripts, outcomes): for as long as the client’s service is active or as the client’s agreement with us specifies. After the service ends, we delete it or return it to the client within 90 days, unless the client asks us to keep it longer or the law requires us to keep it.
- Do-not-call and opt-out records: for as long as needed to keep honoring the request.
- Booking and inquiry information: for as long as needed to respond and follow up, generally no more than two years after our last contact.
- Client account and billing records: for as long as required for tax, accounting, and legal purposes.
Our service providers may keep copies for a limited time under their own retention schedules (for example, backups).
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect information, including encrypted connections (HTTPS) to our website, access limited to the people who need it, and established providers for calling and hosting. No system is completely secure, and we cannot guarantee the security of information. If we learn of a security breach affecting your personal information, we will notify you and others as required by applicable law.
7. Your choices
- Stop calls. If an Obrera agent calls you for a business, you can tell the agent you do not want further calls, or contact that business. You can also email us at privacy@obrera.ai with the phone number involved, and we will make sure the request reaches the client and is recorded.
- Access, correction, or deletion. You can ask us about information we hold about you. For information we process for a client, we will forward your request to that client and help the client respond.
- Email. You can opt out of non-essential emails from us at any time using the link in the email or by contacting us.
8. Nevada privacy rights
Nevada law (NRS Chapter 603A) gives Nevada consumers the right to direct the operator of a website or online service not to sell certain “covered information” the operator has collected or will collect about them.
We do not sell covered information as defined by Nevada law. You may still submit a verified opt-out request, and we will honor it if our practices change. To do so, email privacy@obrera.ai with the subject line “Nevada Opt-Out Request” and include your name and the email address or phone number you want the request to apply to. We may need to verify your identity, and we will respond within 60 days of receiving a verified request (extendable by up to 30 days where the law allows).
Information Nevada law asks us to state: the categories of covered information we collect are described in sections 1 and 2; the categories of third parties we may share it with are described in section 4; you can review and request changes to your information as described in section 7; we will notify you of material changes as described in section 9; and third parties do not collect information about your online activities over time and across different websites when you use obrera.ai, other than the standard request data sent to our host and to Google Fonts described in section 1.
9. Other things to know
Residents of other states
If you live in a state with its own privacy law, you may have additional rights where that law applies to us. Contact us and we will respond as that law requires.
Children
Our website and services are meant for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
Links to other sites
Our site links to services run by others, such as Google Calendar. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. When we do, we will change the “Last updated” date above, and if the changes are material we will post a notice on this page and notify clients by email before they take effect.
10. Contact us
Questions or requests about privacy:
56 Straight LLC (Obrera)
North Las Vegas, Nevada
Email: privacy@obrera.ai